Leadership and Lean: Looking Forward
Twice a year I attend a small meeting of Simpler executives and other advisors to talk about what is happening in healthcare. As I have reported in previous notes, Simpler now functions with a great deal of continuing flexibility within Watson IBM Health, just as...
Old Fashioned Values Applied to Complex Times in Healthcare
An “Interested Reader “ and friend recently sent me a eulogy that he delivered at his father-in-law’s funeral. Let me give it to you to read, and then invite you to think with me about Don Berwick’s recent call for Era 3, the “Moral Era” of healthcare. I...
Relational Contracts and Lean
I believe that without the total commitment of senior leadership, especially the CEO, Lean can’t succeed. Leadership can launch Lean or leadership can tolerate Lean and enjoy the benefits that it offers for a while, but if leadership wants Lean to be a sustainable...Case Study – Elizabeth Mcarthy
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