A Strategy That Always Works

A Strategy That Always Works

  Last Friday’s letter was an attempt to begin to explore the relationships between what we chose to do and how we are compensated. I spent a long time backing into this difficult subject by going all the way back to 1965 and trying to draw some wisdom from my...
The Gifts That The President Gives Us and The Challenge That He Represents to the Triple Aim

The Gifts That The President Gives Us and The Challenge That He Represents to the Triple Aim

The foundational fairy tale that Michael Wolff tells us in his bestseller, Fire and Fury: Inside The Trump White House, is that the president and none of his campaign staff, except Steve Bannon, ever thought he would win and did not prepare for the possibility of...
Contemplation and Action on the Road to the Triple Aim

Contemplation and Action on the Road to the Triple Aim

A few years ago Patty Gabow, the retired CEO of Denver Health and a master of using Lean to benefit the underserved, and I were enjoying a dinner together while we were attending a meeting. Our conversation had gotten to the level of sharing and openness where we were...