Fifty Years of Care Improvement

Fifty Years of Care Improvement

On October 1, 1969, against substantial opposition from many of the faculty members at Harvard Medical School and others in the Boston medical community, Dr. Robert Ebert succeeded in launching the Harvard Community Health Plan. Forty years later, in 2009, several of...
Leadership In A Community of Practice

Leadership In A Community of Practice

One big benefit of being a part of “community” is to be the recipient of the concern of others when something does not go as expected. I know that many faithful readers were scratching their heads wondering what might have happened when by 3:30 last Friday they had...