Why You Should Look to Lean Between Repeal and Replace
President Elect Trump has said what he will do with the ACA. What will you do if he carries through with his intent? I can’t answer that question for you, but I am delighted to give you unsolicited advice. I was recently reminded of how important it is to remind...
IBM’s Watson and the Triple AIM
I recently attended Simpler Consulting’s 11th Annual North America CEO Symposium. Like much of healthcare, Simpler has been a player in a serial process of mergers and acquisitions. Two years ago, Simpler and JWA, another Lean consultancy were acquired by Truven...
Patient and Family Centered Care and Lean in Healthcare Transformation
Patient and Family Centered Care and Lean in Healthcare Transformation Lately, I have been thinking a lot about the power of combining patient centeredness and Lean in healthcare transformation. These ideas became more focused after a recent call that worried me from...
Foundational Principles for the Future of Care Delivery
How will the way we deliver care in ten years be similar to the way deliver care today and how will the future be different? One thing that is already in transition is the expectation of patients. Patients want a more “horizontal” and collaborative connection with...
Choices: Understanding Risk, Loss, Persuasion and Compulsion in Healthcare
My wife had a simple mantra that she repeated each time our boys left the house to go out with their friends. She would say, “Make good choices!”. Her inference was that there was loss associated with bad choices. Never before have patients, families, doctors, other...Case Study – Elizabeth Mcarthy
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