Leadership and Lean: Looking Forward
Twice a year I attend a small meeting of Simpler executives and other advisors to talk about what is happening in healthcare. As I have reported in previous notes, Simpler now functions with a great deal of continuing flexibility within Watson IBM Health, just as...
“Speak Truth To Power”: Engaging Leadership in Lean Transformation
Lean gets started in different ways, but for it to survive and thrive and move from being used as a set of tools to being the core of a culture and operating system that is the source of sustained excellence, eventually the CEO and senior management must lead. One...
Lean Supports Healthcare Service and Leadership
It is paradoxical that despite all of the opportunities for professional satisfaction in healthcare, one of the issues of greatest concern that challenges the Triple Aim is the emotional health and happiness of healthcare professionals. Healthcare is populated by...
Building The New Normal With Lean
As we move into an attempt to recover from the first wave of the COVID-19 pandemic, many of us have begun to think about how the delivery of healthcare will be changed by what we have experienced. Some have suggested that the pandemic has revealed serious flaws...Case Study – Elizabeth Mcarthy
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