by Dr. Gene Lindsey | Jun 12, 2015 | Burnout, Delivery, Featured Post, Lean, Reform
Healthcare professionals find both joy and sorrow in their work. Many of us carry scars. I think it helps to tell the stories we carry with us from our experiences in the present system, even when they are not feel-good stories. It gives us ways to think about...
by Dr. Gene Lindsey | Jun 5, 2015 | Accountability, Burnout, Featured Post, The Triple Aim
Everyone, whether they are senior management, middle management, line management or the hands-on employee has much to gain from Lean. Lean can buffer the impact of chronic issues of emotional fatigue and performance pressure. It also helps with the stress of...
by Dr. Gene Lindsey | May 5, 2015 | Delivery, Featured Post, Leadership, Reform, Strategy, The Triple Aim
In my recent encounters with leaders who are fostering healthcare innovation in Vermont, I have observed that leadership within the ACOs, The Vermont Medical Society, forward-looking and socially oriented members of Faculty at the UVM Medical School, the leadership of...
by Dr. Gene Lindsey | Mar 10, 2015 | Burnout, Delivery, Featured Post, Leadership, Reform, The Triple Aim
Why is it that the discussion of Lean so rarely becomes a discussion of how Lean can address the issues of burnout while reducing waste and improving value for patients? If Lean were presented with a more robust description and elucidation of its mechanisms that...
by Dr. Gene Lindsey | Jan 12, 2015 | Delivery, Featured Post, News, Process Improvement
The Advisory Board recently published a study done with 4000 healthcare consumers, asking them what they want from primary care. The study ranks 56 dimensions of healthcare opinion, and can be accessed as a PDF here: http://www.advisory.com I will summarize for you...