by Dr. Gene Lindsey | Jan 20, 2016 | Costs, Featured Post, Lean, Long Term Service and Support, Population Health Management, Process Improvement, Reform, The Triple Aim
I have been looking forward to 2016 and asking myself where healthcare should focus in the year ahead. In this connection, Don Berwick’s speech at the 27th Annual IHI Forum had a profound effect on me. You can watch it on YouTube. I appreciated his insightful and...
by Dr. Gene Lindsey | Sep 9, 2015 | Accountability, Featured Post, Lean, Payment Models, Process Improvement, Reform, The Triple Aim
Last month CMS announced the results of the efforts of the Pioneer and MSSP (Medicare Shared Savings Program) ACOs for 2014. The headline made for compelling reading: Medicare ACOs Provide Improved Care While Slowing Cost Growth in 2014. This suggests that sustainable...
by Dr. Gene Lindsey | Aug 26, 2015 | Burnout, Featured Post, Leadership, Lean, Reform
What does David Foster Wallace have to tell us about burnout? More than most healthcare professionals might think. The publicity for The End of the Tour, a new film starring Jason Segel as Wallace, has reminded me of the message I took away from the first Wallace book...
by Dr. Gene Lindsey | Jul 27, 2015 | Delivery, Featured Post, Lean, Population Health Management, Reform, The Triple Aim
We all agree on the need for “physician engagement.” I rarely attend a meeting of physicians where someone doesn’t say that the problem with healthcare is that patients are passive, non-compliant and demanding and that a more effective form of “patient engagement” is...
by Dr. Gene Lindsey | Jun 12, 2015 | Burnout, Delivery, Featured Post, Lean, Reform
Healthcare professionals find both joy and sorrow in their work. Many of us carry scars. I think it helps to tell the stories we carry with us from our experiences in the present system, even when they are not feel-good stories. It gives us ways to think about...