Fresh Wisdom For These Times From Don Berwick

Fresh Wisdom For These Times From Don Berwick

  I don’t really remember when I first met Don Berwick. He joined Harvard Community Health Plan in the late seventies as a pediatrician. I began my career there a few years earlier in 1975 right out of my training at the Peter Bent Brigham Hospital before it...
Healthcare Musings For November 27, 2020

Healthcare Musings For November 27, 2020

  November 27, 2020 Dear Interested Readers,   Where Do We Begin The Work?   During this last week I have been listening to Barack Obama read his book, A Promise Land, on my afternoon walks. It has been an incredible experience. I am delighted that the...
Looking Ahead With Thanks and Hope Through the Aftermath of the Election

Looking Ahead With Thanks and Hope Through the Aftermath of the Election

  This time three weeks ago many Americans were wearing masks while standing in lines with six feet of distance on either side from others in line while waiting patiently to cast their vote. Some stood for hours in lines designed to discourage them from...
Building The New Normal With Lean

Building The New Normal With Lean

  As we move into an attempt to recover from the first wave of the COVID-19 pandemic, many of us have begun to think about how the delivery of healthcare will be changed by what we have experienced. Some have suggested that the pandemic has revealed serious flaws...
The President’s Challenge to Correctly Sequence the Treatment of the Virus and the Economy.

The President’s Challenge to Correctly Sequence the Treatment of the Virus and the Economy.

  Yesterday, I scored two rolls of toilet paper at the one grocery store in my town. I felt good about my accomplishment until I got home and thought about what it meant to find joy in toilet paper. I had volunteered to do the shopping, and my wife’s last request...