by Dr. Gene Lindsey | Sep 13, 2016 | Delivery, Era 3: the moral era, Featured Post, Healthcare Quality, Healthcare Transformation, Reform, The Triple Aim
An “Interested Reader “ and friend recently sent me a eulogy that he delivered at his father-in-law’s funeral. Let me give it to you to read, and then invite you to think with me about Don Berwick’s recent call for Era 3, the “Moral Era” of healthcare. I...
by Dr. Gene Lindsey | Jan 27, 2015 | Delivery, Featured Post, Leadership, Lean, Process Improvement, The Triple Aim
In a very interesting TED talk entitled “Where Do Good Ideas Come From,” Steven Johnson gives example after example of how individual moments of epiphany are more likely to be the product of group discussion and process than the sudden “eureka” moment of an isolated...