Leadership and Lean: Looking Forward
Twice a year I attend a small meeting of Simpler executives and other advisors to talk about what is happening in healthcare. As I have reported in previous notes, Simpler now functions with a great deal of continuing flexibility within Watson IBM Health, just as...
The Challenges We Face Are Connected
It has been almost ten years since I took on the challenge of trying to lead Atrius Health. The challenges then were very similar to the ones we face now. I was impressed then as I am now with the body of thought and knowledge that had been expressed in Crossing the...
The Journey to “Being Lean”
“Being Lean” is rare among the many healthcare institutions that have tried “doing Lean.” There are many steps along the way from the initial introduction of Lean into an enterprise to the day when Lean becomes its operating system and the foundation of its new...
Patient Access, Patient Engagement, and the Triple Aim
The Triple Aim will never be realized without increasing our ability to engage patients in their own care, and nothing is more critical to patient engagement than the access patients have to their care providers. I recently attended the fourth Annual Thought...Case Study – Elizabeth Mcarthy
A .pdf reader is required to read this document. You can obtain the latest version of Adobe Reader at: Get Adobe Reader