by Dr. Gene Lindsey | Apr 5, 2016 | Featured Post, Leadership, Lean, Population Health Management, Process Improvement, Reform, Strategy
“Standard work” for leaders includes being involved and practicing a style of management that includes coaching, mentoring and teaching rather than just commanding, expecting, and holding accountable the people who do the work. John Toussaint has postulated that...
by Dr. Gene Lindsey | Mar 29, 2016 | Accountability, Costs, Delivery, Featured Post, Leadership, Lean, Process Improvement, The Triple Aim
Lean gets started in different ways, but for it to survive and thrive and move from being used as a set of tools to being the core of a culture and operating system that is the source of sustained excellence, eventually the CEO and senior management must lead. One...