Choices: Understanding Risk, Loss, Persuasion and Compulsion in Healthcare

Choices: Understanding Risk, Loss, Persuasion and Compulsion in Healthcare

My wife had a simple mantra that she repeated each time our boys left the house to go out with their friends. She would say, “Make good choices!”. Her inference was that there was loss associated with bad choices. Never before have patients, families, doctors, other...
A Lean Tour: Step 1, Management’s Willingness to Be Transformed

A Lean Tour: Step 1, Management’s Willingness to Be Transformed

Lean is my favorite flavor of continuous improvement. I see Lean to be a term like “jazz” that defines an evolving philosophy that thrives on innovation. Lean is to continuous improvement as jazz is to music. Jazz is a continuously evolving art form that allows...