Fifty Years of Care Improvement

Fifty Years of Care Improvement

On October 1, 1969, against substantial opposition from many of the faculty members at Harvard Medical School and others in the Boston medical community, Dr. Robert Ebert succeeded in launching the Harvard Community Health Plan. Forty years later, in 2009, several of...
Reflections on Dr. Ebert’s “Moonshot”

Reflections on Dr. Ebert’s “Moonshot”

One thing that I am learning about first hand these days is ageism. I have experienced having young clerks walk right past me as if I was invisible to serve a younger customer who has just appeared. There is a wider gulf between generations than just familiarity with...