Lean Leaders, Emergence & Healthcare
In a very interesting TED talk entitled “Where Do Good Ideas Come From,” Steven Johnson gives example after example of how individual moments of epiphany are more likely to be the product of group discussion and process than the sudden “eureka” moment of an isolated...
Lean: Look Back, Look Forward
This time of the year is terrific for what we call “Hansei” or deep reflection in Lean. One of my greatest sources of continuing satisfaction for 2014 was my work with others to spread Lean thinking. Most of my work with Lean was done with Simpler, in concert with Dr....
Dr. Gene Lindsey Counters 60 Minutes Report Card on Obamacare
The other night I watched 60 Minutes and heard Steven Brill and Leslie Stahl report on how Obamacare is doing at this point. There was an air of naiveté and associated helplessness or a sense of victimization by “systemic evil” that was at the core of this segment,...
What Healthcare Consumers Want
The Advisory Board recently published a study done with 4000 healthcare consumers, asking them what they want from primary care. The study ranks 56 dimensions of healthcare opinion, and can be accessed as a PDF here: http://www.advisory.com I will summarize for you...Case Study – Elizabeth Mcarthy
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