Joys and Sorrows of Healthcare Professionals
Healthcare professionals find both joy and sorrow in their work. Many of us carry scars. I think it helps to tell the stories we carry with us from our experiences in the present system, even when they are not feel-good stories. It gives us ways to think about...
Everyone Gains from Lean
Everyone, whether they are senior management, middle management, line management or the hands-on employee has much to gain from Lean. Lean can buffer the impact of chronic issues of emotional fatigue and performance pressure. It also helps with the stress of...
Born Too Soon for Lean
Lean arrived a little late for me. Even now, the Triple Aim is still more of a goal than a reality. When I think back over the system of waste in which I practiced medicine, I am left with the regret of the lost time spent licking envelopes, making calls for...
Lean Can Address Burnout?
Why is it that the discussion of Lean so rarely becomes a discussion of how Lean can address the issues of burnout while reducing waste and improving value for patients? If Lean were presented with a more robust description and elucidation of its mechanisms that...
Burnout: Enemy of the Triple Aim
Burnout is the enemy of the Triple Aim. Some deny that it exists. Most press on with their work ignoring its symptoms in themselves and others. At times the impact can be disastrous for individuals and for practices. Burnout in clinicians often has an impact on...Case Study – Elizabeth Mcarthy
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