Burnout: Enemy of the Triple Aim
Burnout is the enemy of the Triple Aim. Some deny that it exists. Most press on with their work ignoring its symptoms in themselves and others. At times the impact can be disastrous for individuals and for practices. Burnout in clinicians often has an impact on...
Lean: Look Back, Look Forward
This time of the year is terrific for what we call “Hansei” or deep reflection in Lean. One of my greatest sources of continuing satisfaction for 2014 was my work with others to spread Lean thinking. Most of my work with Lean was done with Simpler, in concert with Dr....
Lean Leadership for ACOs
Last week I traveled from my new home in New London, New Hampshire to Farmington, Connecticut to participate in a leadership conference for a large physician group there. This group, like many physician groups across the country, is making that transition from the...Case Study – Elizabeth Mcarthy
A .pdf reader is required to read this document. You can obtain the latest version of Adobe Reader at: Get Adobe Reader