We Are Leaderless in the Midst of a Systems Failure
In each of the last two posts I have mentioned Paul Batladen’s famous observation about the output of “systems.” Last Tuesday I wrote: The great physician and advocate for continuous improvement, Paul Batalden of Dartmouth, has reminded us frequently...
Healthcare Musings For 22 February 2019
22 February 2019 Dear Interested Readers Professionalism In Difficult Times It is no longer news that many doctors and nurses, as well as the healthcare professionals who provide the business and operational support for healthcare, are struggling...
Healthcare Musings for 5 October 2018
5 October 2018 Dear Interested Readers, Lean Fosters Critical Thinking I loved medical school and my years as an intern, resident, and fellow. What really appealed to me was that the approach to the patient that I was taught seemed to be a pathway...
Old Fashioned Values Applied to Complex Times in Healthcare
An “Interested Reader “ and friend recently sent me a eulogy that he delivered at his father-in-law’s funeral. Let me give it to you to read, and then invite you to think with me about Don Berwick’s recent call for Era 3, the “Moral Era” of healthcare. I...Case Study – Elizabeth Mcarthy
A .pdf reader is required to read this document. You can obtain the latest version of Adobe Reader at: Get Adobe Reader