It Will Be a Challenging Future For Nonprofit Healthcare Boards
When I joined the Harvard Community Health Plan board in1990, the Chairman was a very wise and experienced executive from Federated Department Stores, Maurice Lazarus. “Moogie” as he preferred to be called, projected a throwback image to another day when wise and...
Foundational Principles for the Future of Care Delivery
How will the way we deliver care in ten years be similar to the way deliver care today and how will the future be different? One thing that is already in transition is the expectation of patients. Patients want a more “horizontal” and collaborative connection with...
Money and Health; Relationships We Must Understand and Fix
Doctors and hospitals worry a lot about what they get paid. It surprised me several years ago to discover that a majority of the doctors and managers in our organization did not have an in depth understanding of the mechanisms and issues that really determined how we...
Concierge Medicine: Still Not a Good Idea
A few physicians in my community began to try concierge medicine in the mid nineties. My first reaction was, “Harley Street has come to Beacon Street”. If you watch Downton Abbey, Lady Mary Crawley probably took her maid, Anna Bates, to Harley Street when they went to...
Medical Practice & the 8 Wastes
As I reflect in early retirement on my years of practice, I am a little surprised that I am losing the names of many of my patients. I saw thousands of patients in more than a hundred thousand office visits and stood at the bedsides of thousands more in hundreds of...Case Study – Elizabeth Mcarthy
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