Persuasion or Compulsion as Drivers for Value Over Volume
Following the recent “Healthcare Musings” weekly letter where I described my experience participating in “healthcare war games” a very faithful “Interested Reader” wrote to me: An uncharacteristically downbeat letter, Gene, but interesting and challenging. I sent you...
“Games” about Volume to Value
Recently I attended a meeting in suburban Washington that was designed as a “war games” exercise to examine strategic moves in the finance of Medicare. The introductory comments to the exercise excited me when I heard that the objective was to understand what CMS...
Anticipating the Future
I have been thinking a lot about the future lately. Years ago I concocted a quote that works for me by leaving out a few unnecessary words from a passage in The Age of Unreason by the British business guru and futurist, Charles Handy. The future we predict today is...
Imagine a World Without Healthcare Disparities
It is easy to talk about the disparities in healthcare, but making progress against the current of complex social issues that are at the root of the differences in care experience and outcomes between populations has proven to be very hard. We have preferred “military...
Leadership: More Than A Position, An Activity
“Standard work” for leaders includes being involved and practicing a style of management that includes coaching, mentoring and teaching rather than just commanding, expecting, and holding accountable the people who do the work. John Toussaint has postulated that...Case Study – Elizabeth Mcarthy
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