Burnout: Enemy of the Triple Aim
Burnout is the enemy of the Triple Aim. Some deny that it exists. Most press on with their work ignoring its symptoms in themselves and others. At times the impact can be disastrous for individuals and for practices. Burnout in clinicians often has an impact on...
What if Healthcare Could Become Lean?
I spend a lot of time dreaming about what a wonderful thing it would be if more and more healthcare could “become Lean”. The wisdom of Lean as a philosophy, an operating system and a corporate culture or “corporate way of being” appeals to me because of its universal...
Creating the Future of Healthcare
Walter Isaacson’s latest book, The Innovators: How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution, led me to think about how we are creating the future of healthcare. Although the book is about how the computer revolution and the internet came...
ACO Leaders Need Focus, Commitment
ACO leaders are going to need to acquire a new set of competencies. Recently I attended a conference in Boston on access, innovation and Accountable Care Organizations. I was scheduled to be on a panel at the end of the day talking about ACOs with a physician from...
Lean Leaders, Emergence & Healthcare
In a very interesting TED talk entitled “Where Do Good Ideas Come From,” Steven Johnson gives example after example of how individual moments of epiphany are more likely to be the product of group discussion and process than the sudden “eureka” moment of an isolated...Case Study – Elizabeth Mcarthy
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