by Dr. Gene Lindsey | Mar 10, 2015 | Burnout, Delivery, Featured Post, Leadership, Reform, The Triple Aim
Why is it that the discussion of Lean so rarely becomes a discussion of how Lean can address the issues of burnout while reducing waste and improving value for patients? If Lean were presented with a more robust description and elucidation of its mechanisms that...
by Dr. Gene Lindsey | Feb 17, 2015 | Delivery, Featured Post, Process Improvement, Strategy
Perhaps healthcare’s future is the place where we fix the past. I got to thinking about the role of the past in understanding the present and the future earlier this last week after listening to a segment of “This American Life.” If you are interested you can...
by Dr. Gene Lindsey | Feb 10, 2015 | Delivery, Featured Post, Leadership, Lean, Payment Models, Process Improvement, Strategy
I spend a lot of time dreaming about what a wonderful thing it would be if more and more healthcare could “become Lean”. The wisdom of Lean as a philosophy, an operating system and a corporate culture or “corporate way of being” appeals to me because of its universal...
by Dr. Gene Lindsey | Feb 3, 2015 | Delivery, Featured Post, Leadership, Reform
ACO leaders are going to need to acquire a new set of competencies. Recently I attended a conference in Boston on access, innovation and Accountable Care Organizations. I was scheduled to be on a panel at the end of the day talking about ACOs with a physician from...
by Dr. Gene Lindsey | Jan 27, 2015 | Delivery, Featured Post, Leadership, Lean, Process Improvement, The Triple Aim
In a very interesting TED talk entitled “Where Do Good Ideas Come From,” Steven Johnson gives example after example of how individual moments of epiphany are more likely to be the product of group discussion and process than the sudden “eureka” moment of an isolated...
by Dr. Gene Lindsey | Jan 13, 2015 | Delivery, Featured Post, Leadership, Process Improvement, Reform, Strategy, The Triple Aim
The other night I watched 60 Minutes and heard Steven Brill and Leslie Stahl report on how Obamacare is doing at this point. There was an air of naiveté and associated helplessness or a sense of victimization by “systemic evil” that was at the core of this segment,...