by Dr. Gene Lindsey | Jun 25, 2015 | Accountability, Delivery, Featured Post, Process Improvement, Reform
Last week I passed on a story my friend Dr. Doug Beers told me about a case of avoidable death as a result of medical “overkill.” It was a distressing story, but Doug recently told me another story that disturbed me more. We were sitting on the dock at my place on...
by Dr. Gene Lindsey | Jun 18, 2015 | Accountability, Delivery, Featured Post, Process Improvement, Reform
Dr. Doug Beer, my former colleague and longtime friend, told me a story about the way healthcare overkill can actually kill a patient. Doug, who practices internal medicine at Emanuel Hospital in Portland, Oregon, and I were talking about cancer treatment during a...
by Dr. Gene Lindsey | Jun 12, 2015 | Burnout, Delivery, Featured Post, Lean, Reform
Healthcare professionals find both joy and sorrow in their work. Many of us carry scars. I think it helps to tell the stories we carry with us from our experiences in the present system, even when they are not feel-good stories. It gives us ways to think about...
by Dr. Gene Lindsey | May 29, 2015 | Burnout, Delivery, Featured Post, Leadership, Lean, Process Improvement, Reform
Lean arrived a little late for me. Even now, the Triple Aim is still more of a goal than a reality. When I think back over the system of waste in which I practiced medicine, I am left with the regret of the lost time spent licking envelopes, making calls for...
by Dr. Gene Lindsey | May 21, 2015 | Accountability, Data, Delivery, Featured Post, News
Recently the Boston Globe published the much-anticipated results of the independent actuarial accounting of the results of the first two years of the Pioneer ACOs program of CMMI.(Click here to read the whole article.) I find it impossible to read this without wanting...
by Dr. Gene Lindsey | May 14, 2015 | Delivery, Featured Post, Leadership, Process Improvement, Reform, Resources
As I reflect in early retirement on my years of practice, I am a little surprised that I am losing the names of many of my patients. I saw thousands of patients in more than a hundred thousand office visits and stood at the bedsides of thousands more in hundreds of...