by Dr. Gene Lindsey | Mar 15, 2016 | Accountability, Costs, Delivery, Featured Post, Leadership, Lean, Population Health Management, Process Improvement, The Triple Aim
Lean is my favorite flavor of continuous improvement. I see Lean to be a term like “jazz” that defines an evolving philosophy that thrives on innovation. Lean is to continuous improvement as jazz is to music. Jazz is a continuously evolving art form that allows...
by Dr. Gene Lindsey | Mar 4, 2016 | Costs, Delivery, Featured Post, Resources, The Triple Aim
A few physicians in my community began to try concierge medicine in the mid nineties. My first reaction was, “Harley Street has come to Beacon Street”. If you watch Downton Abbey, Lady Mary Crawley probably took her maid, Anna Bates, to Harley Street when they went to...
by Dr. Gene Lindsey | Feb 25, 2016 | Costs, Delivery, Featured Post, Lean, Population Health Management, The Triple Aim
It is surprising that we have no good metrics to track our progress toward the Triple Aim. We have lagging numbers on what we spend as a nation and debatable public health indicators of gross population metrics. No one knows how many healthcare organizations have...
by Dr. Gene Lindsey | Feb 12, 2016 | Accountability, Costs, Data, Delivery, Featured Post, Lean, Payment Models, Population Health Management, Reform
The core ideas of what the IHI calls the Triple Aim were articulated by Robert Ebert, Dean of Harvard Medical School in 1965. Our understanding of the Triple Aim was accelerated by two important books, To Err is Human (1999) and Crossing the Quality Chasm (2001),...
by Dr. Gene Lindsey | Jan 27, 2016 | Delivery, Featured Post, Lean, News, Process Improvement, The Triple Aim
Rarely do you see a clinician, researcher, teacher, philosopher, ethicist and writer all bundled up in one person inside one white coat. Jerome Groopman has been such a person. Dr. Groopman and his wife Dr. Pamela Hartzband, an endocrinologist, are one of healthcare’s...
by Dr. Gene Lindsey | Dec 31, 2015 | Delivery, Featured Post, Population Health Management, Process Improvement, The Triple Aim
One of the many lists forecasting what will happen in the New Year predicted that in 2016 many patients will begin consulting a Digital Doctor by using a health app for the first time. The article also predicted a big rise in the use of video visits and video...