Sharing “Deep Stories” to Use Empathy in the Quest for the Triple Aim

Sharing “Deep Stories” to Use Empathy in the Quest for the Triple Aim

A couple of weeks ago when I gave you Dr. Patty Gabow’s letter to Senator Alexander I reported that I was reading Arlie Russell Hochschild’s recent book, Strangers In Their Own Land:  Anger and Mourning on the American Right. In that book Russell seeks to be...
Mr. President, Please Read Chapter 6, “The Affordable Care Act in Hindsight”

Mr. President, Please Read Chapter 6, “The Affordable Care Act in Hindsight”

In August 2015 I gave a talk on the history of the evolution of health insurance that was part of a seminar entitled “Practicing in the Era of Healthcare Reform.”  I concluded my talk with a slide labeled “Persistent Problems.” I recently reviewed the presentation and...