Foundational Principles for the Future of Care Delivery
How will the way we deliver care in ten years be similar to the way deliver care today and how will the future be different? One thing that is already in transition is the expectation of patients. Patients want a more “horizontal” and collaborative connection with...
Choices: Understanding Risk, Loss, Persuasion and Compulsion in Healthcare
My wife had a simple mantra that she repeated each time our boys left the house to go out with their friends. She would say, “Make good choices!”. Her inference was that there was loss associated with bad choices. Never before have patients, families, doctors, other...
Persuasion or Compulsion as Drivers for Value Over Volume
Following the recent “Healthcare Musings” weekly letter where I described my experience participating in “healthcare war games” a very faithful “Interested Reader” wrote to me: An uncharacteristically downbeat letter, Gene, but interesting and challenging. I sent you...
“Games” about Volume to Value
Recently I attended a meeting in suburban Washington that was designed as a “war games” exercise to examine strategic moves in the finance of Medicare. The introductory comments to the exercise excited me when I heard that the objective was to understand what CMS...Case Study – Elizabeth Mcarthy
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