We Must Be Inept Because We Do Spend Enough To Do a Better Job
When my own wellspring of inspiration and self proclaimed insight seems to be temporarily running dry, I compensate by passing on to readers what I am learning from others. There has been a lot to learn from others and to pass on recently. I was particularly intrigued...
Thinking About ACOs Again For the First Time
I am proud to be a member of Whittier Street Health Centers Foundation Board and was delighted when our very able CEO, Frederica Williams, recently asked me to talk to the organization about ACOs at their Grand Rounds. Whittier Street is an exceptional example of a...
Lean Supports Healthcare Service and Leadership
It is paradoxical that despite all of the opportunities for professional satisfaction in healthcare, one of the issues of greatest concern that challenges the Triple Aim is the emotional health and happiness of healthcare professionals. Healthcare is populated by...
The Moral Injury of Avoidable Death
Last week I passed on a story my friend Dr. Doug Beers told me about a case of avoidable death as a result of medical “overkill.” It was a distressing story, but Doug recently told me another story that disturbed me more. We were sitting on the dock at my place on...Case Study – Elizabeth Mcarthy
A .pdf reader is required to read this document. You can obtain the latest version of Adobe Reader at: Get Adobe Reader