Blocking a Healthcare Giant
Apr08

Blocking a Healthcare Giant

Recently the Boston Globe reported that healthcare giant Partners Healthcare had abandoned a three-year effort to acquire South Shore Hospital in Weymouth. The Globe called it “an unprecedented setback for an organization used to getting its way.” If I ever needed to point to one fact as evidence that we are in the midst of change, what happened to Partners’ plan for expansion is perhaps about as good an example as I could ever hope...

Pull
What Healthcare Consumers Want
Jan12

What Healthcare Consumers Want

The Advisory Board recently published a study done with 4000 healthcare consumers, asking them what they want from primary care. The study ranks 56 dimensions of healthcare opinion, and can be accessed as a PDF here: http://www.advisory.com I will summarize for you their 10 insights: Convenience is king. Same-day appointments trump walk-in and wait. Evening or weekends? Depends on age. Clinic near errands or work? They’d rather meet...

Pull